Everything you need to know about BYou Rewards!
1.What is BYou Rewards?
At Buttercups, it doesn't stop at a life changing and uplifting lingerie experience - our specially designed loyalty program, The BYou Rewards Program lets you earn points which can be redeemed on your purchases. Here’s how it works.
Note: All first purchases, irrespective of value, will earn 1% reward points.
Your tier depends on the purchases you have previously made at Buttercups. The points you earn are based on the tier you are in. Here are a couple of scenarios
(i) If you’re a first time customer and you shop for Rs.1500, you gain 1500*1% = 15 points. These 15 points can be redeemed in your next purchase.
(ii)Shipping charges are not included in the Rewards Program. i.e. Points cannot be earned or redeemed on Shipping charges.
(iii) If you’re a customer who has already shopped with us earlier for say,Rs.2000, you would be in the Debutante tier, and would have 20 points (2000*1%) in your account. If you now make another purchase of Rs.999 you would gain 999*1% = 10 points. And yes, you could redeem those 20 points you had earned earlier in this purchase.
2. What do I do to reap the rewards/points?
Easy as easy can get! Points can be earned by simply booking your appointment, attending and when you make a purchase. Please make sure you use the same email ID in all your transactions as the points earned are linked to your email ID (we want to make sure your hard work pays off, don't we)
3. How are my rewards/points treated if I return/cancel my order?
We're sorry! If you decide to return or cancel the order, the points earned for that order get cancelled.
4. Where do I see my rewards/points that I have accumulated?
On signing in, you can view the points earned in “My Account”
(Under the User Dropdown on the top right corner)
5. How do I redeem my rewards/points?
This is simple. Your well deserved rewards/points can be redeemed on any purchase. The accumulated points from previous purchases can be seen at the time of checkout.
1 point = 1 Rupee
6. Do my points expire?
All good things must come to an end, we're afraid. But not too soon :)Points will expire at the end of 6 months from date of earning them. Don't worry, we'll send you reminders!
7. What are the additional benefits?
In one word - PLENTY! Once a part of the exclusive BYou Rewards program, you get access to exclusive offers, sale previews, birthday gifts, and many more exciting benefits that we'll be rolling out soon.
8. What are the Terms & Conditions?
The “BYou Rewards” program offer structure, benefits and terms and conditions in this format are valid from 10-09-2018.
- Shipping charges are not included in the Rewards Program. i.e. Points cannot be earned or redeemed on Shipping charges.
- Membership to the “BYou Rewards” program is at the sole discretion of Buttercups Intimates Pvt. Ltd and it may refuse membership to any applicant without assigning any reasons.
- The Member solicits and authorizes Buttercups to contact her by voice call, SMS and/ or email for the purpose of this “BYou Rewards” program
- “BYou Rewards” program at all times remains the property of Buttercups, which reserves the right at any time and without giving notice to such member to withdraw the membership and benefits arising from it.
- Buttercups shall not be liable in the event it fails to fulfill any of its obligations under this agreement due to any natural or manmade disasters or change in law or for any other reasons beyond its control.
- Buttercups shall not be liable for any loss or damage, whether direct or indirect, resulting from termination or change of the “BYou Rewards” program or any of its facilities, benefits or arrangements which are made available to the members enrolled into the program.
- The offer is non-transferable and non-exchangeable for cash.
- Misuse of “BYou Rewards” program or the membership benefits may result in termination of the membership or withdrawal of benefits at the sole discretion of Buttercups.
- Customer acknowledges that as this offer is complementary, no service deficiency claims or compensation claims shall be maintainable against Buttercups.
- Buttercups reserves the right to terminate the Program, by giving 15 working days’ notice to all “BYou Rewards” program enrolled members.
- Buttercups is the sole authority for interpretation of these terms and conditions.
- Buttercups reserves the right to change or withdraw the program, anytime at the sole discretion of the Management. The terms and conditions of this program are subject to change without any prior notice.
Disputes are subject to Bangalore jurisdiction.
For any further questions, please feel free to reach out to us at :
Email : email@example.com
Phone : +91-8067414822
Mon - Sat 10am - 7pm