Everything you need to know about BYou Rewards!
1.What is BYou Rewards?
At Buttercups, a perfect fit rewards you in more ways than one - The BYou Rewards Program lets you earn points which can be redeemed on your purchases. Here’s how it works.
Note: All first purchases, irrespective of value, will earn 1% reward points.
Your tier depends on the purchases you have previously made at Buttercups. The points you earn are based on the tier you are in. Here are a couple of scenarios
(i) If you’re a first time customer and you shop for Rs.1500, you gain 1500*1% = 15 points. These 15 points can be redeemed in your next purchase.
(ii)Shipping charges are not included in the Rewards Program. i.e. Points cannot be earned or redeemed on Shipping charges.
(iii) If you’re a customer who has already shopped with us earlier for say,Rs.2000, you would be in the Debutante tier, and would have 20 points (2000*1%) in your account. If you now make another purchase of Rs.999 you would gain 999*1% = 10 points. And yes, you could redeem those 20 points you had earned earlier in this purchase.
2. How do I sign up and earn points?
Points can be earned right from the time you sign up. Once you have signed up/registered, you are eligible to earn points at every step there on. Do make sure that you use the same email ID in all your transactions.
3. What happens if I return/cancel my order?
If the order is returned or cancelled, the points earned for that order get cancelled.
4. Where can I see my points?
On signing in, you can view the points earned in “My Account”
(Under the User Dropdown on the top right corner)
5. How do I redeem points?
Points can be redeemed on any purchase. The accumulated points from previous purchases can be seen at the time of checkout.
1 point = 1 Rupee
6. Do my points expire?
Points will expire at the end of 6 months from date of earning them. Don't worry, we'll send you reminders!
7. What are the additional benefits?
Being a part of the BYou Rewards program gives you access to exclusive offers, sale previews, birthday gifts, and many more exciting benefits that we'll be rolling out soon.
8. What are the Terms & Conditions?
The “BYou Rewards” program offer structure, benefits and terms and conditions in this format are valid from 10-01-2017.
- Shipping charges are not included in the Rewards Program. i.e. Points cannot be earned or redeemed on Shipping charges.
- Membership to the “BYou Rewards” program is at the sole discretion of Buttercups Intimates Pvt. Ltd and it may refuse membership to any applicant without assigning any reasons.
- The Member solicits and authorizes Buttercups to contact her by voice call, SMS and/ or email for the purpose of this “BYou Rewards” program
- “BYou Rewards” program at all times remains the property of Buttercups, which reserves the right at any time and without giving notice to such member to withdraw the membership and benefits arising from it.
- Buttercups shall not be liable in the event it fails to fulfill any of its obligations under this agreement due to any natural or manmade disasters or change in law or for any other reasons beyond its control.
- Buttercups shall not be liable for any loss or damage, whether direct or indirect, resulting from termination or change of the “BYou Rewards” program or any of its facilities, benefits or arrangements which are made available to the members enrolled into the program.
- The offer is non-transferable and non-exchangeable for cash.
- Misuse of “BYou Rewards” program or the membership benefits may result in termination of the membership or withdrawal of benefits at the sole discretion of Buttercups.
- Customer acknowledges that as this offer is complementary, no service deficiency claims or compensation claims shall be maintainable against Buttercups.
- Buttercups reserves the right to terminate the Program, by giving 15 working days’ notice to all “BYou Rewards” program enrolled members.
- Buttercups is the sole authority for interpretation of these terms and conditions.
- Buttercups reserves the right to change or withdraw the program, anytime at the sole discretion of the Management. The terms and conditions of this program are subject to change without any prior notice. Disputes are subject to Bangalore jurisdiction.
For any further questions, please feel free to reach out to us at :
Email : firstname.lastname@example.org
Phone : +91-8067414822
OR (10:00 AM - 7:00 PM)