BE PART OF THE TEAM
I love working with free-thinkers and creative individuals. If you’re one of the problem-solving and hard working folk, do get in touch with my team. While certificates and qualification is important, I value work experience more.
Send in your resume with a suitable photo (of yourself) along with a note explaining why you’d like to be a member of the team. And prepare to take the unmentionables market by storm in India.
CURRENT OPENINGS
Role: Customer Service Head (Only Female Candidates)
Location: Indiranagar, Bangalore
Experience: 2 to 5 years
Qualification: Any Graduate
Role Objective:
To manage the end to end customer service process for Buttercups.

Key Responsibilities:
• Receiving calls from customers over phone and resolving their issues related to payment, sizing, product query, book appointments, directions to the fitting room, feedback calls, fit related - from 10am-7pm from Monday- Saturday.
• Handling Online chat from 10am-7pm from Monday- Saturday.
• Handling the customer care Email and responding daily on time.
• Sending sms to customers if requested and during Sale send promotional sms on a daily basis.
• Calling customers for booking appointments and helping customers to place orders.
• Reply to trusted company reviews written by customers and resolving them if required.
• Follow up with courier deliveries/ dispatched daily and tracking details updation on the dashboard.
• Registering exchange/ return issues of lingerie products and following up with them on the deliver
• Renewal of calls/ sms packages in the dashboard regularly.
• Updating and sending to the management the Exchanges/ return reports on a weekly basis

Key Skills:
• Excellent English written and verbal communication skills
• Prior experience in Customer Service preferred
• Good proficiency with MS Office.

Behavioral Competencies:
• Excellent Interpersonal Skills
• Team player
• Ability to multitask
Role: Fit Specialist
Reports to: Operations Head
Location: Bangalore

Smart, bright, enthusiastic female with 2-4 years of experience sales in Women's wear/apparel, excellent verbal and written communication skills ,basic knowledge of MS-Word, MS-Excel, eager to learn and grow into new roles.
Minimum Qualifications: Graduation
INTERNS
Communication: Great written and verbal communication skills, creative thinking, out-of-the -box ideation

Inventory: Setting up inventory management processes and inventory software learning.

Accounts: Learning accounting systems and managing basic internal accounts.

Assistant to CEO: Learning overall company running, helping with daily needs (have you seen the movie Intern? Thats all that will be expected of you.)

Marketing:
a) Knowledge of digital and online marketing, social media and a knack for analytics
b) Excellent verbal and written communication skills for Content creation
c) Excellent design and photoshop skills, with creative design ability

Send in your resume with a suitable photo (of yourself) along with a note explaining why you’d like to be a member of the team to hr@buttercups.in. And prepare to take the unmentionables market by storm in India.

DISCLAIMER: What you see is where you apply! We do not work with third party individuals, agents and organizations for recruitment.