How can I check if you deliver to my pincode?
We currently deliver to all the pincodes in india. If you want to confirm your pin code, you can call us at +91-8067414822 or mail us at care@buttercups.in
Is the shipping of my order free?
Shipping is free for orders above INR 600. Orders that fall below INR 600, will have standard shipping charges of INR 200, that will be applied. While using coupons or reward points, the final value after redemption is considered. For example: On a purchase of INR 600, if you have used 300 of your redeemable points, your order value will be INR 300. As a result, the standard shipping charges will be applied. For international shipping please write to us at: care@buttercups.in.
When will you ship my order?
If we receive your order by 5pm (Monday-Friday), it will be shipped the next day by 12 noon, subject to all items being in stock. Orders received after 5pm or on weekends or holidays will ship out on the next working day. Shipments are not made on Sundays and government holidays.
How long does it take to deliver my order?
All orders usually take a delivery time of 7 working days for major cities and 10-12 days for remote locations.
What if I want what I bought ASAP?
If you are in Bangalore, the earliest we can deliver is 24hrs. For other locations, our earliest delivery is 48 hrs. To get an express delivery, please call our customer service on +91-8067414822 (Everyday from 10am to 7pm only) with your order no. to place the request, and we will check and let you know the earliest delivery time. Please note, an extra surcharge of INR 300 would be levied, apart from the standard shipping charges of INR 200 (depending on your purchase amount), for the express delivery.
Can I ship to multiple addresses at the same time?
Unfortunately, we are unable to ship to multiple addresses at this time. We recommend placing separate orders for each address.
Do you ship products outside India?
Currently, we do not. But if you wish to place an order, please mail us your contact details along with your address and we will try to ship outside of India.
How can I track my order?
To track your order, you can log into your Buttercups account and choose My Orders to view your details. You can also contact customer care at: care@buttercups.in or call +91-8067414822. We’re available everyday from 10am to 7pm. If you do not have a Buttercups account, then please mail us your order no and email id using which you had placed an order, and we will check and give you your order status.