How does the return process work?
1. Once we receive your return request, we'll give you a call and confirm the same.
2. After the call, we will initiate the reverse pick-up to our courier partner, who will get in touch with you within 48 hrs of the request, and request a convenient time and date for the pick-up. Please note, the pick-up should be made within 10 days of receipt of product. Any later pick-ups will not be considered for return.
3. Our courier person will arrive at your place to pick-up the product for return at the time and date given by you.
4. Once we receive the product, we will check it for being unused (bra/bras must have the original tags, be unwashed, and be free of perfume, makeup and deodorant stains), we will then initiate the full refund, which should happen within 7 days of our receiving the product.
Please note, the entire return process, from initiating the request to refunding the amount can take anywhere between 15-25 days, depending on your convenience of reverse pick up of product.